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About the Role
We are seeking a motivated and detail-oriented Projects Assistant to join our Operations Department. In this role, you will work closely with the Chief of Staff to support client-facing projects, ensuring they are executed efficiently and to the highest standards. This position is ideal for someone with strong organizational skills, a knack for process improvement, and a desire to grow within a dynamic and fast-paced environment.
As the Projects Assistant at VSNWKS, your day will start with a team huddle where you'll sync up with the Chief of Staff on the day's priorities. You might kick things off by reviewing the latest project timelines in Google Sheets, making sure everything is on track and identifying any potential bottlenecks. With your process maps in hand, you’ll streamline workflows, ensuring that every task flows smoothly from start to finish.
Mid-morning, you’ll jump on a client call with the Chief of Staff, taking detailed notes and ensuring that client expectations are clearly understood and documented. You’ll follow up by updating project management tools, assigning tasks, and sending out key action items.
After lunch, you’ll dive into some data analysis, using advanced Google Sheets formulas to generate reports that give our team insights into project progress and performance. You’ll collaborate with other team members, offering your input on how we can optimize our processes even further.
As the day winds down, you might put together a quick presentation or assist in drafting communications for an upcoming client meeting. Before logging off, you'll check in with the Chief of Staff to ensure all critical tasks are complete and prep for the next day's projects.
In this role, no two days are exactly the same, but each one will offer you the chance to grow, learn, and make a meaningful impact on our operations and client satisfaction.
Requirements
Key Responsibilities
Assist in the coordination and execution of client-facing projects, ensuring timelines and deliverables are met.
Support the Chief of Staff in day-to-day operations, including scheduling, communications, and task management.
Develop and maintain process maps to streamline project workflows.
Utilize advanced Google Sheets and formulas for data management and reporting.
Collaborate with team members to optimize internal processes and enhance client satisfaction.
Provide general administrative support, including document preparation and meeting coordination.
Requirements
Knowledge of SaaS Development: Familiarity with software-as-a-service platforms and an understanding of basic development principles.
Process Mapping Skills: Ability to create clear, detailed process maps that improve operational efficiency.
Advanced Google Sheets: Proficiency in Google Sheets, including advanced formulas, data analysis, and reporting.
Strong Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with clients and team members.
Organizational Skills: Exceptional ability to manage multiple tasks and projects simultaneously, with keen attention to detail.
Tech-Savvy: Comfortable using various digital tools and platforms to manage workflows and communications.
Problem-Solving Abilities: Resourceful and proactive in identifying issues and proposing effective solutions.
Client-Focused: A commitment to delivering exceptional service and maintaining positive client relationships.
Preferred Qualifications
Experience with project management software (e.g., Monday, 17Hats, Clio, Lawmatics, Asana, Trello).
Prior experience in a client-facing role.
Basic knowledge of CRM systems and data entry.
About the Company
VSNWKS.™ (pronounced Vision Works) is a boutique consulting firm founded in 2017 and headquartered in Atlanta, GA, VSNWKS.™ focuses on helping BIPOC/women-led founders and their businesses thrive by providing expertise in Communications (public relations), Design+Print, Web Design, Management and Operations. We are a trusted partner for founders across various industries, including finance, legal, technology, healthcare, education, and nonprofits.
We are entrepreneurs, and consultants who are dedicated to making a real impact, particularly in supporting BIPOC entrepreneurs.